![]() ![]() ![]() Problems with voice recognition were the biggest complaint, followed by Android Auto and Apple CarPlay phone connectivity issues. That was twice as high as any other problem. Power found infotainment systems as the most problematic area for automakers, creating 51.9 problems per 100 vehicles. Infotainment Caused More Than Half the Problems They want to be at the top of ranked charts and win awards,” Amodeo said. The whole company is focused on driving problems down and increasing quality. The steady improvement by Kia, Hyundai and Genesis, all part of the larger Hyundai automotive group, has been impressive, Amodeo said. “At the same time, the build quality of mass-market vehicles has improved considerably and now matches that of the premium brands,” he said. But luxury brands had 204, dragged down by the poor performance of many of the premium European nameplates. As a group, the mass-market brands averaged 190 problems per 100 vehicles. Porsche “The Build of Mass-Market Vehicles Now Matches Premium Brands”Īmodeo noted that owners of mass-market brands, rather than luxury vehicles, experienced fewer problems. The Porsche 911 had the fewest number of problems in the 2022 Power VDS, as it has in three of the last four years. Power’s research has found that many European brands struggled with technology at the 90-day mark of a new vehicle’s ownership, which has continued through the next three years, he said. They tend to load their vehicles up with a lot of stuff, and it isn’t always the best executed,” Amodeo said. “The European brands have more infotainment problems than Asian or American brands. brands’) average of 192, while Asian brands were slightly better at 189. They had 212 problems per 100 cars, 20 points below the industry (and U.S. The Porsche 911, however, ranked as the most dependable model for the third time in the last four years. Mini and BMW also scored above average.īut European brands generally had poorer scores, with even luxury marques such as Mercedes-Benz, Audi, Jaguar and Alfa Romeo ranking below average. Porsche was the only European nameplate to reach the top 10. 5 Asian Brands in the Top 10Īsian brands placed five in the top 10, with Genesis, Toyota and Lexus joining Kia and Hyundai. In the 2021 VDS, Lexus, Porsche and Kia were the top brands. This year’s study looked at vehicles from the 2019 model year (three years old) and was redesigned to focus more on automated safety systems, infotainment and connectivity. The market research company surveys about 30,000 car owners annually, asking about their experiences with their vehicles. ![]() Power has conducted the Vehicle Dependability Study for 33 consecutive years, researching the number of problems per 100 vehicles experienced by their owners during the past 12 months. Only three scored below the industry average of 192 problems per 100 vehicles, an indication that domestic auto companies are closing the gap with Asian brands,” said David Amodeo, director of global automotive at J.D. Volvo, Ram and Land Rover ranked at the bottom.ĭomestic brands did better than previous years, with four, including Buick, Dodge, Cadillac and Chevrolet, cracking the top 10. Kia, Buick and Hyundai topped this year’s dependability rankings. ![]()
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